Survey Results from your Overstock Source

Posted May 29, 2013 – 12:33 pm in: Wholesale Closeout News

We are so grateful to each of you who took part in our customer satisfaction survey. Your responses will be used to help our company grow and serve your needs better.

survey

Here are some key takeaways from your survey responses.

 

Some suggestions for new product categories

More plus size offerings including lingerie

Accessories like jewelry and handbags

Greater variety of children’s apparel

 

Overall satisfaction was indicated to be high

75% of responses indicated satisfied to highly satisfied

The majority indicated that you would continue doing business with Madison Avenue Closeouts and would recommend us to a friend or colleague.

 

In relation to overall experience with Madison Avenue Closeouts there were many positive comments especially in reference to our customer service and our over the phone customer service.

Some suggestions about quality control in particular with security tags left on garments was mentioned. We will definitely make sure to address this, and we value every comment you all gave us.

We are glad to hear that even those of you who haven’t purchased from us have had a positive experience with our company.

 

All of your responses are greatly appreciated!!

And of course our randomly selected winner of the $40 Visa Gift Card is…Lynn Jurgenson!

Congratulations to Lynn!!

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